ChipBot – Video, Live Chat, & Help Desk

Description

Overview

🤔 Wondering why your traffic isn’t converting or spending too much on live chat for little in return? There’s not enough time in the day to solve this if you’re alone or in a small team. So we built ChipBot to help.

👉 ChipBot is a new kind of plugin that improves the customer experience while reducing your time from doing so. ChipBot is built to elevate sales and reduce support tickets.

Features

  • ✅ Use a pop up video to improve lead generation, sales, or conversion rates on your WordPress website.
  • ✅ Connect multiple videos together in a TikTok-style format for unlimited scrolling.
  • ✅ Close sales and qualify leads with built-in live chat.
  • ✅ Get customer notifications with our mobile app (iOS and Android).
  • ✅ Automate customer support with our integrated help desk.
  • ✅ Leverage our built-in AI tools to generate support documentation and respond to customer live chat questions automatically.
  • ✅ Analyze video retention and customer engagement.

What is ChipBot Video

Screenshots

  • What ChipBot looks like on a website.
  • Video features on ChipBot.
  • Live Chat features on ChipBot.
  • Help Desk features on ChipBot.
  • Daily active users & businesses interacting with ChipBot.
  • 5-star reviews from TrustPilot.

Installation

Watch the quick installation video!

  1. Go to the “Plugins” menu in WordPress and click “Add New”.
  2. Search for “ChipBot” and select “Install Now”.
  3. Activate the plugin when prompted.
  4. Go to the ChipBot option in the menu on the left and finalize the setup.

or

  1. Download the plugin directly.
  2. Upload the ChipBot plugin directory into “/wp-content/plugins”.
  3. Activate the plugin through the “Plugins” menu in WordPress.
  4. Go to the ChipBot option in the menu on the left and finalize the setup.

FAQ

Will ChipBot slow down my website?

ChipBot is built for performance. We are served on the fastest global CDN (using AWS), leverage distributed and local cache, and deploy priority loading so your website loads first before ChipBot.

How does ChipBot improve my lead generation?

A person waving on the bottom corner of your website will see up to 50% decrease in bounce rates. When your visitors watch the video, it’s one of the rare situations where a visitor will listen to what you have to offer.

Will ChipBot help my e-commerce store?

Abandonment rates are challenging to solve, but ChipBot can help move customers towards checkout. Use ChipBot’s video feature to add specific product page videos and leverage AI to answer commonly ask questions.

Will ChipBot help my landing page?

Video is the one tool that will increase retention on your page. If you’re focused on ROAS and want to ensure your landing page maximizes its potential, upload a few personalized face-to-face videos to ChipBot. Then, measure the before-and-after effect to see the difference yourself. The proof is in the data.

Does it work with any WordPress theme?

Yes, it will work with any WordPress theme or WordPress theme builder.

Is ChipBot Free?

Absolutely. Enjoy all the essential features without paying or adding a credit card. If you need more capabilities or capacity, our plans are affordable for all types of websites.

Can I White Label or Resell ChipBot?

Check out our white label saas offering if you’re interested in becoming a partner of ChipBot.

Reviews

Mukutulansanja 20, 2020
I have to say, I was skeptical of Chipbot but it's a great way to add a "live chat" type widget to your site without actually having a live chat operator. Plus, great data to use to make educated content decisions.
Ogwekkuminebiri (Ntenvu) 30, 2018
This was a snap to install and get running within a few minutes. I plan to use this on many of my Wordpress sites going forward. Provides a convenient way for customers to interact and chat without having to be available 24/7. The customizations for the free version or great. You can even position where you want the icon to be located by pixels. There is even a rules section to disable the bot or enable the bot to open on a per page view.
Ogwekkuminebiri (Ntenvu) 12, 2018
This was super easy to install and it started working/collecting data instantly. For someone like me who doesn't have a lot of free time to redesign and optimize my website... ChipBot let me add content that my users were looking for and triggers to test out new call-to-actions.
Read all 3 reviews

Contributors & Developers

“ChipBot – Video, Live Chat, & Help Desk” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

v2.0.0

  • Improved plugin settings page. It made it easier to install and manage ChipBot from the WordPress plugin page. Updated readme and description. Updated assets.

v1.0.18

  • Updated description, readme, updated videos, and tested on WordPress version 6.4.1

v1.0.17

  • Updated description, readme, updated videos, and tested on WordPress version 6.3.1

v1.0.16

  • Updated description, readme, updated videos, and tested on WordPress version 6.1.1

v1.0.15

  • Updated description, readme, and tested on WordPress version 6.1.0

v1.0.14

  • Updated description, readme, and tested on WordPress version 6.0.0

v1.0.13

  • Updated readme and tested on WordPress version 5.8.2

v1.0.12

  • Updated readme and tested on WordPress version 5.7.2

v1.0.11

  • Retested latest WP versions.

v1.0.10

  • Fixed version inconsistency

v1.0.9

  • Readme updates

v1.0.8

  • WordPress 5.3.2 testing, setting configuration updates Readme updates

v1.0.7

  • WordPress 5.2.0 testing, Readme updates

v1.0.3

  • WordPress 5.0.1 testing, cache plugin compatibility (WP Cache, rocket cache, etc…), Readme updates

v1.0.3

  • Readme updates

v1.0.2

  • First ChipBot release. Check out https://getchipbot.com for all the details.