Email Marketing for WooCommerce by Omnisend

Description

THE EASIEST, MOST SIMPLE TO USE EMAIL MARKETING, NEWSLETTER, SMS MARKETING & AUTOMATION PLUGIN FOR WOOCOMMERCE

Omnisend is the ultimate email and SMS marketing plugin and CRM solution for WooCommerce, and helps more than 100,000 ecommerce stores around the world sell more stuff to more people. The platform is designed to help you increase your revenue and grow your business with ease. With Omnisend, you can manage your customer relationships, build your email and SMS lists, send targeted campaigns, create automation workflows, and track your results – all from within your WordPress dashboard. Best of all, it’s completely free to get started!

Some of the features of Omnisend include:

🎉 All-in-One Email & SMS Marketing Solution

With Omnisend, you can create and send email and SMS campaigns to targeted audiences, send sequential emails, onboard your new customers, and automate your full marketing strategy with a powerful automation visual workflow builder.
Once your campaigns are sent, you can easily analyze the open rate, click rate, and sales made from that specific campaign. You can also track the data like who opened the emails and who clicked, and segment your customers further based on this information.

📧📱 Email & SMS Campaigns

  • Build beautiful email and SMS campaigns using our easy-to-use drag-and-drop editor.
  • Use dynamic content to personalize the experience for your customers.
  • Automatically import your store’s branding (logos, colors and fonts) into your emails & popups to save even more time
  • Send or schedule emails and SMS messages at a future date and time, and track your results in real-time.
  • Use customer data to segment and target your campaigns to the right audience at the right time. Create segments based on behavior, demographics, purchase history, and more.
  • Set up automated campaigns that trigger based on customer behavior. Welcome new subscribers, recover abandoned carts, upsell and cross-sell products, and more.
  • Use Omnisend’s product recommendation feature to automatically suggest products that your customers are most likely to buy.
  • Test different subject lines, content, and designs to see what works best for your audience.
  • Get insights into your campaigns with detailed reporting and analytics. See how many people opened, clicked, and converted from your emails.

🎉 Automation Workflows

  • Build powerful automation workflows with our visual workflow builder.
  • Automate your full marketing strategy from welcome emails to abandoned cart reminders and win-back campaigns.
  • Trigger automation workflows based on user actions like sign-up, form submission, product purchase, or even inactivity.
  • Measure workflow metrics in every step and find where you can do better.
  • Use Omnisend’s powerful automation workflows to create seamless multi-channel experiences. Send emails, SMS, push notifications, and more in a single workflow.
  • Automatically sync your email and SMS audiences with Facebook Custom Audiences and Google Ads.
  • Use our visual workflow builder to create complex automation workflows that drive conversions and revenue. Trigger campaigns based on behavior, demographics, purchase history, and more.
  • Use dynamic content to personalize your campaigns based on customer data. Show different product recommendations, pricing, and messaging to different segments.

📱 SMS Marketing

  • Automated SMS: Set up automated SMS campaigns to engage customers with targeted messaging. Use SMS for order confirmations, shipping updates, and promotions.
  • Segmentation & targeting: Use customer data to segment and target your SMS campaigns to the right audience at the right time. Create segments based on behavior, demographics, purchase history, and more.
  • Opt-in forms: Collect phone numbers and consent to send SMS messages with our customizable opt-in forms.
  • Advanced reporting: Get insights into your SMS campaigns with detailed reporting and analytics. See how many people received, clicked, and converted from your messages.

🎉 Integrated Opt-in Forms

  • Create and use opt-in forms right from Omnisend, and for more advanced forms, use our integrations with popular form builders.
  • Use forms with your automation workflows as a trigger and automate your post-form submission.
  • Segment your users based on different form submissions or submitted data.

🎉 Built-in Analytics & Dashboards

  • View your full business insights right from the Omnisend dashboard with graphs, charts, and data widgets.
  • Track every marketing email and SMS message and get in-detail metrics.

🎉 Ecommerce integrations

  • Integrations: Omnisend integrates with all major ecommerce tools, including Gorgias, Yotpo, Zapier, ShipStation, and 100s more.
  • Product recommendations: Use Omnisend’s product recommendation feature to automatically suggest products that your customers are most likely to buy.
  • Facebook and Google Ads sync: Automatically sync your contact data with Facebook ads or Google Ads to create targeted lookalike audiences.
  • Advanced ecommerce reporting: Get insights into your ecommerce performance with detailed reporting and analytics. See how much revenue you generated, what products are selling, and more.

🎉 Even More Features

  • Turn your website visitors into subscribers with our website signup forms.
  • Push notifications that let you reach all people online that opted in to receive push messages
  • Double opt-in feature for getting quality leads.
  • Find out which contacts are becoming unengaged and optimize your email and SMS campaigns accordingly.

🛡️ FULLY GDPR READY

Omnisend is a self-hosted WordPress plugin. You own your data, and it is protected with the latest security standards. Our platform is fully GDPR compliant, so you can be confident that your customers’ data is being collected and used in a responsible way.

DRIVE ENGAGEMENT WITH OMNISEND

Omnisend is an all-in-one email and SMS marketing automation platform designed to help ecommerce businesses drive engagement and increase revenue. Built by a team of experienced developers with a passion for ecommerce, Omnisend has been a top choice for merchants across the globe for nearly 10 years. Omnisend started in 2014 as an email marketing platform called Soundest. From day one, we made it our priority to put ecommerce marketers at the center of every decision we’d make — and that hasn’t changed at all.

Join thousands of happy customers and start driving engagement with Omnisend today. Here’s what our customers are saying about us:

★★★★★

“Very great functionality that makes my Woocommerce business grow rapidly. The support is outstanding, and they always do their best to solve everything I need.”

★★★★★

“Omnisend is excellent for a very beginner. It’s so easy to use but if you do not understand something, customer service is always ready to help. There is a chat icon on every page, and they answer just some minutes after the question. I feel very encouraged even if is my very first experience with such a service.”

★★★★★

“I manage multiple stores with different providers, mostly were mailchimp, well after trying omnisend (especially with big data stores) I decided to switch multiple big stores (over 100k orders); the decision was easy to make as the sync process on mailchimp, it took a week! Here it took 3 hours! That is just the biggest leap for me as mailchimp would randomly disconnect the store or cancel automations without notice (multiple accounts). Using omnisend on almost 10 stores for 4 months and everything is great! The interface, automations and support are very good, I strongly recommend them for stores who need data statistics and segmentation (grouping) on their audience (lists), who need fast automations, great, reliable and fast support. P.S. Their API has responses and it’s pretty well documented, I’ve made a few implementations and everything looks great!”

★★★★★

“We have been using Omnisend for some time now and their interface is easy and intuitive and integrating with our other systems and apps has been seamless. If ever we have a question they are quick to answer and are always helpful. A big shout out to both Agustine and Stefan they are a credit to your team 🙂”

WPBeginner talks about us in this video:

Omnisend Email & SMS marketing reviews by other experts:

NATIVE WOOCOMMERCE INTEGRATION:

Omnisend’s email and SMS marketing plugin seamlessly integrates with WooCommerce help you collect leads, create targeted segments, send emails, and grow your email and SMS list.

FORM INTEGRATION:

Easily add Omnisend’s signup forms to your WordPress site and automatically add new subscribers to your Omnisend account. You can also segment subscribers based on the form they filled out or the page they signed up from.

WOO COMMERCE INTEGRATION:

Omnisend’s plugin is the perfect tool for WooCommerce users. You can segment your contacts based on their purchase history, including items purchased, total spend, and more. You can also send targeted campaigns to customers based on their purchase history, such as abandoned cart reminders and post-purchase follow-ups.

SMS MARKETING:

With Omnisend’s SMS integration, you can easily send targeted SMS campaigns to your customers. You can segment customers based on their purchase history, website activity, and more.

EASY TO USE:

Omnisend’s plugin is easy to use, with a user-friendly interface that allows you to create and manage campaigns directly from your WordPress dashboard. With Omnisend’s plugin, you can take your email and SMS marketing to the next level.

Ads integrations:
Drive more traffic to your store with improved targeting and reporting.

  • Facebook Lead Ads
  • Facebook Custom Audiences
  • Google Ads Customer Match
  • Facebook Auto-Post Campaigns
  • Amazon Attribution
  • PageFly Landing Page Builder
  • Reelevant
  • GemPages
  • Quizell
  • Postcard Marketing Automation

Subscription integrations:
Send targeted campaigns and trigger automated messages based on contact subscription status and activity.

  • Recharge
  • Owids
  • Glew.io
  • Govalo
  • Subscriptions by Loop
  • Getsitecontrol

Reviews integrations:
Show your customers you care about them by following up on their reviews.

  • Judge.me
  • Yotpo Product Reviews
  • Loox Product Reviews & Photos
  • Stamped.io Reviews, Ratings & Loyalty
  • Growave ‑ Loyalty, Wishlist, Reviews
  • Junip – Product Reviews & UGC
  • Reviews and Customer Platform
  • Opinew Product Reviews
  • Reviews.io: Product Reviews
  • POWR
  • UGC Galleries
  • Fera
  • Vitals: All-in-One Marketing

Loyalty & Rewards integrations:
Discover apps that’ll help you turn one-time customers into repeat customers.

  • Smile
  • Loyalty Lion
  • Happy Birthday Discount
  • Gameball
  • Stamped.io Reviews, Ratings & Loyalty
  • Yotpo Loyalty & Referrals
  • ReConvert Upsell & Cross-Sell
  • Growave ‑ Loyalty, Wishlist, Reviews
  • ONE: Popups, SMS & Email Marketing
  • 99minds – Gift Card, Loyalty & Promotion
  • UpViral
  • Lateshipment – Automate Post-Purchase Emails
  • Goaffpro Affiliate Marketing
  • Conjured Referrals
  • Lootly
  • Audmate
  • Giveaway Ninja

Affiliate & Influencer marketing integrations:
Use influencer marketing and affiliate data to make your workflows more relevant.

  • Gatsby
  • GrowthHero – Partner Marketing
  • Goaffpro Affiliate Marketing
  • Conjured Referrals
  • UpPromote: Affiliate Marketing
  • Webplanex Cashback Rewards
  • Giveaway Ninja

Automations & Middleware integrations:
Set up and customize automations between Omnisend and your favorite apps.

  • MESA – Workflow Automation
  • Zapier
  • Make
  • Alloy
  • Integrately
  • GemPages
  • Tresl – Segments
  • Supermetrics
  • Glew.io
  • Appy Pie Connect
  • SyncSpider
  • Argoid Upsell Cross‑sell Engine

Shipping & Logistics integrations:
Keep your customers up-to-date about their order status and shipping information.

  • AfterShip
  • ShipStation
  • Easyship
  • MultiParcels
  • Rush – Order Tracking & Lookup
  • Sufio
  • ParcelPanel Order Tracking
  • Lateshipment – Automate Post-Purchase Emails
  • WeSupply – Track Order, Lookup & Returns
  • TrackingMore
  • Tracktor
  • Loop Exchanges and Returns

Customer support integrations:
Apps to help you keep your brand top of mind.

  • Gorgias
  • Re:amaze
  • Intercom
  • Sufio
  • PageFly Landing Page Builder
  • Attentive
  • Contact Form Builder
  • Tidio ‑ Live Chat & Chatbots

Back-in-stock & wishlist integrations:
Build workflows based on back-in-stock items and your contact’s wishlists.

  • Swym
  • Back In Stock – Restock Alerts
  • Wishlist Hero
  • Notify Me! Back in Stock Alerts

EASILY MIGRATE FROM MAILCHIMP, KLAVIYO, & MORE

Omnisend has made it extremely easy to switch from other ESPs or CRMs like Mailchimp and Klaviyo with our dedicated migration tools. That’s right, just a few clicks and a few minutes, and you’ll get your data imported into Omnisend. Switch now from Klaviyo, Mailchimp, ConvertKit, MailerLite, Drip and Active Campaign in just minutes.

Screenshots

  • Build beautiful campaigns using our email templates
  • Recover sales with pre-built ecommerce workflows
  • Send email marketing, newsletters & SMS campaigns. Automate your marketing.
  • Access and use all features on the generous free plan
  • Grow your email lists with popups incl exit-intent, sign-up forms & spin-to-win
  • Fast support, available 24/7
  • Drive revenue round-the-clock with pre-built ecommerce workflows
  • Actionable insights to help create more personalized messages
  • Convert more visitors with highly-targeted landing pages

FAQ

Installation instructions

Here are a few simple steps to start selling more with Omnisend:
1. Create your Omnisend account here. Enjoy all features on our Free Plan
2. Download the Omnisend plugin
3. Install the Omnisend plugin and follow the instructions to set it up

What are the technical requirements for the plugin installation?

  • PHP 7.1+
  • WordPress 4.0.1+
  • WooCommerce plugin 6.0+
  • Omnisend account

How can I reach Omnisend support?

We give you stellar support and helpful advice anytime you need it. Check out our Knowledge Base, shoot us an email support@omnisend.com, or just write us a direct message on our platform. We’re available 24/7 for all users—both on Free and paid plans.

Where can I find Omnisend Terms?

Read Omnisend Terms of Use

How can I report security bugs?

You can report security bugs through the Patchstack Vulnerability Disclosure Program. The Patchstack team help validate, triage and handle any security vulnerabilities. Report a security vulnerability.

Reviews

Mugulansigo 21, 2024
Every step lead to another for the same goal to build and grow my business InterGemm. Thanks guys (AI's and Human Support Team) for the guidance.
Mugulansigo 14, 2024 1 reply
So we have been with Omnisend for a bit over a month. Was a close call between them and Klaviyo - seems the features are the same, but Klaviyo is more expensive and the support is less responsive.Well, now I'm wondering, maybe you don't need Klaviyo support as much as you need Omnisend support? I have to say I've had to contact them over and over again for small things. However, the latest thing is extremely concerning. We use a staging site to test new plugin capability and regularly make copies of our live site to our staging site. A few days ago, doing this caused the staging site to OVERWRITE our URL in our contact information, changing our URL to the staging site in all of our automations and automatic URLS (like recommended products).The solution? Oh, just disable the plugin on the staging site each time. "If there are any tests you need to redo, you can easily replicate them on the live website later." TESTING ON THE LIVE SITE? Come on guys. So now I cannot test their plugin with any other new plugin at any time or risk our URL being overwritten with the staging URL. Like I don't even know what to do now. So unprofessional. I wish we went with Klaviyo.
Mukutulansanja 20, 2024
I received help from Maria on an issue with my automation regarding sending a shipping confirmation via SMS that I couldn't figure out, and she said that she would get back to me as soon as possible, a few minutes later I already got a response with the solution, she solved it quickly without any problem. Great and fast support!
Gatonnya 23, 2024
Omnisend is perfect to recuperate X% of your turnover and support is really professional to help you if needed! Maria from Omnisend support is the best 🙂
Gatonnya 23, 2024
I received help from Maria on a simple formatting issue that I couldn't figure out, and she solved it quickly and with ease. Great to receive support like that!
Read all 114 reviews

Contributors & Developers

“Email Marketing for WooCommerce by Omnisend” is open source software. The following people have contributed to this plugin.

Contributors

Changelog

1.14.10

  • Update supported WordPress version to 6.5.
  • Simplify default checkout opt-in settings logic for new installations.

1.14.9

  • Add admin menu notification badges.
  • Update connection page design.

1.14.8

  • Add Patchstack security vulnerability disclosure program link to faq.

1.14.7

  • Sync custom contact tag to Omnisend after contact identification.

1.14.6

  • Tag contacts with custom tags if needed after order creation.

1.14.5

  • Improve plugin security by adding nonce verification and fix some lint issues.

1.14.4

  • Add nonce verification to avoid CSRF on logs page.

1.14.3

  • Rename registration URL params.
  • Fix PHP warning.

1.14.2

  • Update registration url and params.

1.14.1

  • Update scripts loading logic.

1.14.0

  • Redesign Plugin settings page

1.13.14

  • Improve plugin event tracking.

1.13.13

  • Enable marketing opt-in checkbox in checkout page by default for new installations.

1.13.12

  • Change logic when option omnisend_wp_version is updated.

1.13.11

  • Remove legacy $productViewed event logic.

1.13.10

  • Update listing images.

1.13.9

  • Add authentication for status REST endpoint.

1.13.8

  • Add debugging for product viewed event.

1.13.7

  • Fix product viewed event triggering on page load.

1.13.6

  • Update supported WordPress version to 6.4.

1.13.5

  • Add check for WooCommerce Cart Item to prevent errors.
  • Add Omnisend cart ID to cart events.

1.13.4

  • Add added_item property to added product to cart event payload.
  • Prefix all global function names with omnisend_ to avoid clashing with other plugins.
  • Minor code quality improvements.

1.13.3

  • Remove logic which use display_name as fallback if user don’t have first_name.

1.13.2

  • Update plugin icon to svg.
  • Enrich cart event payload with timestamp.

1.13.1

  • Test plugin with WordPress 6.3 version.

1.13.0

  • Add support for WooCommerce High-Performance Order Storage.

1.12.4

  • Apply some more WordPress PHP coding standards.
  • Fix errors notices while trying to enrich webhook payload.

1.12.3

  • Fix errors related to type annotations.
  • Apply some more WordPress PHP coding standards.

1.12.2

  • Solve Omnisend contact identification issue.

1.12.1

  • Improve started checkout event tracking.

1.12.0

  • Improve contact push channel sale attribution.
  • Bump required PHP version to 7.1.
  • Apply some more WordPress PHP coding standards.
  • Implement other technical improvements.
  • Change plugin page banner and texts.

1.11.12

  • Retry sending plugin logs on unsuccessful response.

1.11.11

  • Send plugin logs to Omnisend.

1.11.10

  • Add check for empty order resource at woocommerce_webhook_payload to prevent order webhook errors.

1.11.9

  • Include orders without metadata in sync stats table.

1.11.8

  • Use exact shipping info on order sync.

1.11.7

  • Add omnisend_order_status_url to order webhook payload.

1.11.6

  • Check if Omnisend plugin can access the WooCommerce API properly.

1.11.5

  • Fix Omnisend notices display issues.

1.11.4

  • Improve ‘Add missing permissions to keep Omnisend working’ visibility in settings page.

1.11.3

  • Sync contacts to Omnisend if they are updated via store admin interface.
  • Fix the data sync.

1.11.2

  • Move sync settings to separate tab.

1.11.1

  • Refactor WooCommerce version check.

1.11.0

  • Apply WordPress coding standards and prevent potential security issues.

1.10.10

  • Change plugin name and add short description.

1.10.9

  • Rename global function to avoid clashing with other plugins.

1.10.8

  • Change texts and color of missing permissions notice.

1.10.7

  • Add REST ‘status’ endpoint.
  • Delete WooCommerce webhooks for Omnisend plugin on plugin deactivation.
  • Remove WooCommerce API keys issued for Omnisend plugin on uninstallation.

1.10.6

  • Pass subTotalTaxIncluded flag during order sync.

1.10.5

  • Fix issue with “non-subscribed” for email on checkout when “phone” field is removed from form.

1.10.4

  • Fix background plugin page refresh once plugin is connected when WordPress is installed in subdirectory.
  • Fix issue with “non-subscribed” for email on checkout when the opt-in box is checked.
  • Test plugin with WordPress 6.1 and WooCommerce 7.1 versions for compatibility.

1.10.3

  • Fix an issue so Omnisend API rate limits would be applied correctly.

1.10.2

  • Fixes for WooCommerce authorization flow which are related to some of the cases, where users where not able to “Add permissions” from notices and connect Omnisend account.

1.10.1

  • Send cart item variations with “Added product to cart” and “Started checkout” customer events.

1.10.0

  • Prepare plugin to track “Added product to cart” and “Started checkout” customer events, which will be released to Omnisend users in a form of new segmentation rules and enhanced automation triggers in the short future.