I have already tried a few analytics applications. However, I never found the right one. hotjar is easy to use and provides considerable insights even in the free version. Super. I can only recommend it.
Went against the better judgment of 1 star reviews and tried this plugin anyway. Manually placed the code and did the WooCommerce setup. The plugin still can't receive data, but it gives a warning message that two code snippets are successfully installed.
The plugin worked only on one of my two sites.
On the other site, I can see that it has added the tracking code to the header, but hotjar fails to find the code every time. Ironically, it worked on the site that had more plugins, features and custom code installed!
Just doing it manually will likely save you time
I´ve been using this plugin for about a year (free account) and you suddenly took out the limit of survey responses (downgraded to 20 a month), got really disapointed because it was the only thing that could maintain your plugin working on my blog.
Deactivated and uninstalled.