Marker.io – Visual Website Feedback

Description

Marker.io is the best way for agencies and product teams to collect visual and developer-friendly feedback from colleagues and clients on your WordPress site without driving developers crazy.

Get feedback with screenshots & technical metadata directly into your favorite project management tool.

Say goodbye to messy emails, spreadsheets and powerpoint. There is a better way!

How it works

With Marker.io, your clients and colleagues can submit their feedback and bug reports directly on your WordPress site.

The feedback widget automatically captures a screenshot that your reporter can annotate to get their point across.

All issues are sent into your favorite project management tool, with all the technical data needed by developers to understand and reproduce issues.

Thanks to our 2-way sync integrations, you can chat and notify status changes to your clients without ever leaving your favorite project management tool.

Best features

• On-site reporting: Your clients and colleagues don’t need to install anything to send feedback and bug reports.
• Screenshot and annotations: All feedback will include a screenshot of the page that reporters can annotate directly on your site.
• Destinations: Connect your website directly to your favorite issue tracker or project management tool.
• Widget customization: Build your own form and customize the look and feel to match your branding.
• Field synchronization: All your fields from your favorite tools are pulled into your Marker.io forms, even the custom fields.
• Responsive and mobile-ready: Report feedback on any browser and mobile device.
• 2-way sync integration: Notify reporters as soon as your team closes an issue inside your favorite project management tool.
• Technical metadata: All issues come with useful developer-friendly data like the page URL, browser version, screen size and more.
• Console log recording: Client-side errors and logs in the console are automatically recorded and added to your issues.
• Commenting: Ask questions, get approvals and chat with clients on individual issues.
• Feedback portal: Give your best clients an overview of all the feedback they have previously reported.

WordPress plugin features

• No-code installation: Install the Marker.io website widget without having to manually embed a snippet code.
• WordPress users only: Activate the feedback widget for every website visitor or limit visibility only to users that are logged in to your WordPress site.
• Reporter email and name auto-fill: Your WordPress user email and name will be automatically populated when reporting issues.
• Feedback portal: Clients can access the feedback they previously reported directly in WordPress.

For more information on installation, you can read our guide here.

2-way sync with your favorite tool

Connect your WordPress site to your favorite bug tracking and project management tools such as:

• Asana
• Bitbucket
• ClickUp
• GitHub
• GitLab
• Jira
• Linear
• Monday.com
• Notion
• Shortcut
• Slack
• Teamwork
• Trello
• Wrike

What customers are saying

Marker.io is used by 1500+ product teams and digital agencies. Here is what they say:

“Clients used to send us emails, documents, spreadsheets and even PowerPoints for feedback. Now we just use Marker.io.” – Nathan Monk, Founder at Smile Agency
“Our developers can now see bugs through the reporters’ eyes, with no information getting lost.” – Monty Kosma, CTO at Darcy Partners

Start a free trial

Anyone can start a 15-day free trial, no credit card needed. You can start a free trial here.